Scope of this policy
This policy covers the website at prismelo.tech. It does not cover client engagements, which are governed by the written agreement for that work, or products operated by other companies in the group, which publish their own policies.
Information this site processes
Contact form. If you submit the enquiry form, the site processes the name, email address, optional company name, selected service and project details you provide.
Technical data. The server records standard request information — IP address, timestamp, requested path and user agent — in order to serve the site, apply rate limits to the contact form and detect abuse.
Community account. If you register for the community, the site stores your display name, public handle, email address and a salted password hash. Your email address is never shown publicly. Your threads, replies and the time you posted them are stored and visible to anyone reading the community.
Email notifications. If you subscribe to new articles, or create a community account, the site stores your email address so it can send article notifications and replies to discussions you started or joined. Every article email contains an unsubscribe link, and the site keeps a short delivery log (recipient, subject, timestamp and whether the message was accepted by the email provider). Addresses are only collected when you type one in — the site cannot and does not obtain them from visitors in any other way.
What this site does not do. It sets no analytics or advertising cookies, builds no visitor profiles, embeds no third-party tracking scripts, and does not fingerprint browsers.
Why it is processed
- To respond to your enquiry and, if work follows, to manage that correspondence.
- To protect the site against spam, automated abuse and denial of service.
- To meet obligations that apply to the operation of the website.
Enquiry data is not used for marketing unrelated to your message, and it is not sold.
Sharing and providers
Information is shared only with service providers necessary to operate the site:
- Hosting and infrastructure — the platform serving this website stores request logs as part of normal operation.
- Email delivery — where configured, contact form submissions and community notification emails are transmitted through a transactional email relay (Brevo). The provider receives the recipient address and message content for delivery.
These providers process data on Prismelo's behalf. No data is sold, rented or shared for advertising.
Retention
Enquiry correspondence is kept only as long as needed to handle the conversation and any resulting engagement, after which it is deleted or archived according to ordinary business record practice. Server logs are retained for a short operational period.
Community accounts, threads, replies and email subscriptions are kept until you ask for them to be removed. Unsubscribing stops article emails immediately; asking for account deletion removes the account, its public posts and the associated email address. The delivery log is capped and holds only the most recent entries.
Your choices and rights
You may ask what information Prismelo holds about you, request a correction, or ask for it to be deleted. Write to hello@prismelo.tech with enough detail to identify your enquiry. Requests are answered within a reasonable period, subject to any legal obligation to retain specific records.
You can also simply choose not to submit the form — the rest of the website is readable without providing any personal information, and no account is needed to read the community.
To unsubscribe from article emails, use the link in any article email or open the unsubscribe page. Reply notifications stop when the account is deleted.
Security
The site is served over TLS. Form submissions are validated on the server, rate limited, and never rendered as raw HTML. Credentials and API keys used by the site are held server-side and are not exposed to the browser.
No system is perfectly secure. If you believe you have found a vulnerability, please use the responsible disclosure process rather than the contact form.
Community and accounts
The community is a working forum. Reading is open to everyone; posting requires an account. Registration stores the details listed above, and anything you post is public and attributed to your display name and handle. Passwords are stored only as salted scrypt hashes and cannot be read back, by Prismelo or anyone else.
Do not post personal data about other people, live vulnerability details or confidential material. Content can be removed by a moderator, and accounts that abuse the forum can be closed.
Changes to this policy
If the way this site processes information changes, this page is updated before the change takes effect and the date at the top changes. Subscribers and community members are emailed a short notice with a link to the revised page when the change is material. Each notice is sent deliberately, by a person, after the page has been reviewed — never automatically on every edit.
Contact
Questions about this policy can be sent to hello@prismelo.tech.
See also the Terms of Service.